Delete your account

Operated by BELTZ Pty Ltd (Queensland, Australia)

You can request deletion of your BELTZ account and the personal data associated with it at any time, using either method below. No app installation is required to submit a request.

Option 1 · In the app

Open the BELTZ app and go to Profile → Settings → Delete account, then confirm your request.

Option 2 · By email

Send an email to hello@beltz.co from (or including) the email address registered to your BELTZ account, with the subject “Account deletion request”. We may ask you to verify ownership of the account before we proceed.

What is deleted

When you request deletion, we permanently delete your account and the personal data associated with it — including profile information, training history, and communications — within 30 days. Account deactivation or “freezing” is never used as a substitute for deletion.

Data we may retain

We may retain a limited amount of data after deletion only where required for legitimate purposes such as security, fraud prevention, and tax or financial record-keeping (for example, transaction records required under Australian law). Such data is kept only as long as legally required and is not used for any other purpose.

If your membership is managed by your academy, deleting your BELTZ account does not by itself cancel any membership agreement you hold directly with your academy. Contact your academy to cancel your membership.

For more details, see our Privacy Policy.